SUPPORT CENTER
Frequently Asked Questions
Find quick answers to the most common questions about CrestOrbit Finance Lab courses, access, and policies.
Do you provide financial advice?
We provide education only. Our courses are not individualized financial, investment, legal, or tax advice.
How long do I keep course access?
Purchases include ongoing access while the course remains available on our platform. If a course is retired, enrolled learners receive an archival download or equivalent access.
Are there certificates?
Yes, completion certificates are issued for courses with assessments. They are for portfolio and résumé use, not for regulatory licensing.
What is your refund policy?
You can request a refund within 14 days if you have completed less than 20% of the course. Email [email protected] with your order number.
Do you offer bundles or learning paths?
Yes. Our catalog supports path-building across budgeting, debt, investing, and taxes. See the Quick Path Builder on the catalog page.
Can I access content offline?
Selected worksheets and transcripts are downloadable for offline study. Video content requires an internet connection.
How is my data protected?
We use encryption in transit, role-based access, and optional analytics. See our Privacy Policy for details and your rights.
Do courses include investment guarantees?
No. We focus on frameworks and discipline, not guarantees or predictions.
Is there corporate or team pricing?
Yes. Contact us with your team size and goals to receive a volume quote and deployment options.